Privacy Policy

1. Introduction

CMDBLD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management platform at cmdbld.com and app.cmdbld.com (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, company name, phone number
• Billing information: payment method details (processed securely via Stripe)
• Project data: project details, estimates, contracts, schedules, financial records, photos, and documents you upload
• Team and contact information: employee and subcontractor details you enter
• Communications: messages sent through the platform
• Usage data: how you interact with our Service, features used, actions taken
• Device and log data: IP address, browser type, operating system, pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send billing confirmations
• Send product updates, security alerts, and support messages
• Analyze usage patterns to improve the Service
• Respond to your comments and questions
• Comply with legal obligations
• Power AI features including plan analysis and agent automation

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Supabase (database), Stripe (payments), Resend (email), Twilio (SMS), and AI providers for feature delivery
• Legal requirements: when required by law or to protect rights and safety
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security in our database, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we retain data for 90 days to allow for data export before permanent deletion, unless longer retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact us at privacy@cmdbld.com.

8. Cookies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect some Service functionality.

9. Third-Party Integrations

When you connect third-party services (QuickBooks, Matterport, etc.), those services have their own privacy policies. We are not responsible for their data practices. Review their policies before connecting them to CMDBLD.

10. Children's Privacy

The Service is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us and we will delete it promptly.

11. CCPA (California Residents)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact privacy@cmdbld.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or prominent notice on the Service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy questions or requests, contact us at privacy@cmdbld.com.